Frequently Asked Questions
Shipping & Delivery
How long does shipping take?
Standard shipping typically takes 7-14 business days. But delivery typically takes 2-5 weeks
Do you ship internationally?
Currently, we ship within the United States. International shipping options are coming soon.
Returns & Refunds
What is your return policy?
We offer a 5-day replacement policy for defective or damaged Northcary item. If you receive a defective item, contact us within 5 days of delivery and we'll send you a replacement.
How do I request a replacement?
Contact our customer service team at hello@northcarry.com or use our live chat feature within 5 days of delivery. Provide your order number and photos of the defect or damage, and we'll arrange for a replacement.
Product Information
What is the Slim Sling bag?
Northcarry Sling Bag is designed to keep you stylish, comfortable, and ready for anything. - 100% Theft Protection - Slim Profile, Large Capacity - Easy Organization & Access - Bonus: Free Slim Stash Wallet.
Orders & Payments
What payment methods do you accept?
We accept all major credit cards, PayPal, and other secure payment methods through our checkout system.
Can I track my order?
Yes! Once your order ships, you'll receive a tracking number via email. You can also track your order in your account dashboard.
Still have questions?
Contact Us